Insights
Thinking in public, when there’s something useful to add.
Notes on search, digital experience, content systems, accessibility and the practical decisions that sit between strategy and execution.
Writing
Ideas, observations and older field notes.
-

My Portfolio: Overhauling Was The Digital Refresh I Needed
Thinking through, who I was professionally took years to ideate. At the core, what was my focus? Was it SEO? What about Content? What even is content? Is… Continue Reading
-

Why I Must Capitalize All Hashtags on Social Media
At the end of the day, including caps has no technical bearing on how much exposure my posts get on any platform: Instagram, Twitter and LinkedIn don’t care about… Continue Reading
-

Contemplating Medium: Evolving Stances On Freemium Publishing And Portfolio Building
Updated 12/9/20. Content updates in Italics to reflect updated thoughts on Medium. I recognize that I’ve been absent in my blog maintenance, so for the 3 people who… Continue Reading
-

#Customer Service has Evolved to Need #SocialMedia
In 3 Tweets and under 600 characters (598 by my count), I had put one of my favorite stores on blast and hash-tagged some of the more alarming… Continue Reading
