Strategic communicator with a laser focus quality content on guest-facing transparency.
My experience spans a rich emphasis on travel and hospitality deeply underscored by a love for food.
I began my professional career in the Holland America Line, Inc. call center as a reservations lead, worked into sales & operations for Food and later Getaways at Groupon before pivoting into direct web content management for 16 unique markets at Hornblower Cruises & Events.
What can I say? You’ll always find me where the food is good.
My professional passions and skillsets include:
- Content Management Systems
- Content-Driven SEO
- Content Marketing
- Web Page U/X
- Lo-Fi Wireframes
- Collaboration with design & dev teams
- Why I Capitalize my Hashtags on Social Media
- Contemplating Medium
- #CustomerService has Evolved to Need #SocialMedia